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Syncing with Microsoft One

My company just changed their email platform and now no emails sync. Syncing emails was the key feature I was looking for in a CRM. Would it be possible to sync with One in the future?

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  • Apr 30 2020
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    Steven Lopez commented
    10 Nov, 2020 04:12pm

    Hey Lions,

    You can now connect your email account (Google, Outlook, and Microsoft) and sync your emails! Your emails will be categorized as 3rd party emails and saved in the contact's activity timeline. I added a help article below that will show you how to connect your email account.

    https://liondeskv2.zendesk.com/hc/en-us/articles/36005234837

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