LionDesk V2 CRM Ideas Portal

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit LD-I-243 Tag bounced/unsubscribed emails.

Tag OPENS Merged

"OPENS" need to be tagged for followup.


I think I have asked for this about 6 months ago.


Kevin Kent




On Apr 29, 2020, at 8:02 AM, Ana from LionDesk <ana.castromalo@liondesk.intercom-mail.com> wrote:

Kevin, That is a great question! Unfortunately you can only view the report and to tag them you will have to click on the name of the contact which will take you to the profile page. Then you will have to go back to the report to work on the next one.

This is a perfect opportunity to submit your idea/request to add it as a new feature, here is a link where you can do just that!
The request will get reviewed by our development team and get voted for by other Liondesk Users.




  • Guest
  • Apr 29 2020
  • Shipped
  • Admin
    Steven Lopez commented
    30 Jun, 2021 09:19pm

    Hello Lions,

    You can now filter your contacts to show those who have unsubscribed from your communication. By filtering your unsubscribed contacts, you can delete them, add a tag or add a comment to all those contacts at once. I added a help article below that will show you how:

    https://liondeskv2.zendesk.com/hc/en-us/articles/4402247333652


    *Idea has been modified to keep the "Tag Opens" idea.

  • Guest commented
    29 Apr, 2020 10:00pm

    Can we add an additional tag to persons who unsubscribe to text?
    I don't want to continue to try communicating with folks who have clearly opted out.
    This would be a simple fix. My other CRM's have this capability so I'm certain that you smart guys can figure out how to add it here.

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