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You can now connect your email account (Google, Outlook, and Microsoft) and sync your emails! Your emails will be categorized as 3rd party emails and saved in the contact's activity timeline. I added a help article below that will show you how to connect your email account.
I assume the request is to allow in bound and outbound emails in Outlook to show in LD? As you probably know, you can CC or BCC in any email application outbound emails that will attach to the LD contact. I'm doing that and it kinda works... but the bigger issue is when a client responds to any email I send, from within LD or without LD and a record of that communication is not entered in to the LD record. Man I hope this feature is coming...
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