LionDesk V2 CRM Ideas Portal

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Bulk Update unsubscribed contacts from the email reporting tab.

It would be helpful to be able to bulk update or delete unsubscribed contacts from the email reporting tab. As it works now. Each contact has to be updated individually and when you go back the email report has to be run each time you click on a contact.

  • Guest
  • Dec 26 2019
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  • Joanna Lattery commented
    8 Feb 04:23pm

    Too time consuming to run report filter for bounced or unsubscribe because you have to keep going back and forth. Would be nice as was stated to be able to select all and do whatever you need to do. Just to be able to go next would be helpful. Frustrating!

  • Admin
    Steven Lopez commented
    30 Jun, 2021 09:15pm

    Hello Lions,

    You can now filter your contacts to show those who have unsubscribed from your communication. By filtering your unsubscribed contacts, you can delete them, add a tag or add a comment to all those contacts at once. I added a help article below that will show you how:

    https://liondeskv2.zendesk.com/hc/en-us/articles/4402247333652

  • Guest commented
    3 Jun, 2021 02:10pm

    Please create an option for bulk DELETE. The same option to select some or all leads in a search ought to exist so we can delete more easily. Deleting individually is NOT practical. I currently have over 900 leads out of 4000+ that have unsubscribed and I would like to delete them. Your current process for deleing is ridiculous.

  • Guest commented
    24 Jan, 2020 05:43pm

    It would be helpful to add a filter in the contacts for finding those contacts with "No Email" and "Unsubscribed Email". This would allow us to respond to those two contact status with being able to contact clients with no email to get their email address, and also to contact the unsubscribed for a chance to regain clients confidence and have them added back into our contact lists via email should the client want to all us to contact via email but not contacted via a weekly email as a client list would produce (also not-drip). 

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