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Two-Way Sync (push / pull) with Gmail Contacts

My phone database / contacts is usually the master list. I get a new client call, I click save to contacts. I turned off the sync option in LionDesk because it was not push/pull. If I deleted a contact in LionDesk, an hour late it would grab the contact from my google contacts. Very frustrating. Also I mysteriously lost a few contacts (close friends/ family/past clients). I would like the ability to add a contact in LionDesk and have it appear in my phone, and vise-versa. I do not think we should have to go to a third-party app (PieSync) at a huge expense to pull this off. Previous CRMs that I used had this feature built-in. I hope that this feature is added in V2...

  • Guest
  • Jun 13 2019
  • Planned
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  • Quan dinh commented
    6 Oct 11:37pm

    Still waiting for LD to fix the syncing issues with Google Contacts:

    • Want 2 way sync- changes in LD contacts will appear in Google Contacts and vice versa.

    • automatic sync instead of manual sync as of now (Oct 2021)

    • Sync Google Notes to LD

    • Sync over the Tags from Google Contacts and vice versa

    • Allow more than 1 time sync. Any changes to the information after the initial sync will not be transferred over (in either direction) . Right now, if I modify/add contact information (e.g. phone #, names...), the information won't be transferred over between the 2 systems (GC and LD).

    Come on LD!!! when ??? Been waiting too long.

  • Quan dinh commented
    6 Oct 11:31pm

    OMG... when the sync issues will resolved????

  • Guest commented
    16 Sep 11:08pm

    Hi Liondesk Team... Still no update on this planned feature? It is going on a year and a half since it was marked as planned. Please update.

  • Guest commented
    20 Aug 12:24am

    Any update?

  • Guest commented
    23 Jun 12:20am

    Hi LionDesk, It has been about 14 months since this feature was marked as "Planned" can we get an ETA?

  • Cory Rainey commented
    2 Sep, 2020 02:29pm

    I really miss this feature from V1. I sync several other systems with my Google contacts so it was really helpful to be able to add them in Liondesk and then have them automatically synced with everything else. Loved that once I put them in Liondesk they would show up by name when calling me.

  • Kaci Guldalian commented
    4 Aug, 2020 03:23pm

    Please make this a priority. Old Liondesk had it and it's a big part of why we chose to use Liondesk. It's been a hindrance to not have it.

  • Michael Regilio commented
    30 Jun, 2020 06:36pm

    This should be a priority item. We need the ability to delete a contact from either LionDesk or from our Phone/Google Contacts and have it be deleted from both systems when it syncs. Major frustration and another basic feature missing. Nice to have all the additional bells and whistles but get your foundation of the main product right first.

  • Guest commented
    9 Jun, 2020 07:15pm

    Hi LionDesk, I was wondering if we could get an update on when this feature was planned to be rolled out? Thanks in advance.

  • Tonya Sharae Davis commented
    8 Apr, 2020 07:46pm

    Would be nice to have this before the stay at home order is lifted. Thank you.

  • Laura Sheedy commented
    8 Apr, 2020 05:43pm

    Agree!

  • Guest commented
    8 Apr, 2020 04:50pm

    Awesome! Great to see that this is a planned feature. Can't wait to see it go in to effect.

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