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Middle name Option

I use my middle initial to set apart my business with personal emails, allowing the option for email would be appreciated.

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Sep 23 2019
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Steven Lopez commented

23 Apr, 2020 07:02pm

Hello Lions,
You can create custom contact fields and include these fields in your email and text conversations. Using the post example, you can create a filed for Middle Name and include the middle name/initial in your emails. I added a link below to show how to create a custom contact field.
https://liondeskv2.zendesk.com/hc/en-us/articles/360037774812-How-to-Create-Custom-Contact-Fields-

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