It would be nice to be able to add/subtract the quantity of Contact Activity Alerts as well as creating custom names along with the custom timeframes. For instance; it would be nice to have a Cold Prospect (when you need to give them some space) and a Hot Prospect (when they need to be touched often).
Hey everyone,
You can create custom groups and contact activity alerts in LionDesk using Saved Filters. I added an online help article below to show you how:
https://liondeskv2.zendesk.com/hc/en-us/articles/360036443352-How-to-Create-Contact-Filters-