LionDesk V2 CRM Ideas Portal
Give us feedback on ideas and let us know where to focus!
Give us feedback on ideas and let us know where to focus!
Give us feedback on ideas and let us know where to focus!
When I receive an email notifying me that a lead has unsubscribed from my drip campaign, I have no way to eliminate (as required by law) the drip using my phone. Why is that? This should be a priority for LionDesk to ensure compliance with laws regarding unsubscribing of emails.
Guest
Very helpful! Thanks! Wasn't able to respond inside the idea. Thanks again!
Hi Mona,
To clarify, when a contact unsubscribes from a campaign, LionDesk will automatically stop sending emails and text messages to the contact. No further action is necessary. However, if you would still like to remove the campaign, I added the instructions in the comment above.
Hello Lions,
With the mobile app, you can remove individual actions of a campaign or the entire campaign. Click on the link below to learn how!
https://liondeskv2.zendesk.com/hc/en-us/articles/360045174511
So you're saying it already exists yet you don't show me how to do it. I
have found no way to remove someone from a drip on my cell. If I'm mobile
and I get a notification someone has unsubscribed, I want to be able to
discontinue that campaign WITHOUT needing to put them on a new drip. If
they unsubscribed, I shouldn't have them on any drip. Thanks!