When I make calls and can't reach people, I try to followup with a text as a 2nd method. I have found sending pictures or videos grabs people's attention. I recently grabbed a cartoonish person with my characteristics and threw in a text box to add text. I thought this would be great if I could interchange the message to to say something different each time or to send out in a bulk text and have a field to change out the person's name to make more personal. Unfortunately, there is not a way to do this currently and I have to manually do. I thought I would throw out as a suggestion to LionDesk to create something similar.