This idea has been merged into another idea. To comment or vote on this idea, please visit LD-I-808 Cc me on any email I send.
I am admin that sends out campaigns. The agents want to follow up when we don't get replies. How do they even know that it went out, to who, and when without being cc'd in my campaigns? It should be something I can set up in my settings and/or in each individual campaign. The only way they ever know anything is if I constantly go to reports (which I can't even share weekly reports/activity) or if the recipient were to respond which they oftent don't.