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I send an email blast out and the replies only go to my personal outlook vs, the CRM. Having the communication in one platform saves time and keeps things clean.
You can connect with your email providers like Google, Outlook, and Microsoft. By connecting your account, you can sync your contacts and emails. I added a help article below to show you how!https://liondeskv2.zendesk.com/hc/en-us/articles/360052348371-How-to-Connect-my-Email-Account
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