LionDesk V2 CRM Ideas Portal

User said that they would like to see the return of the text notifications button that is on the top right of V1 that allows a quick glance at incoming text messages.

I love that I am able to send and track email communication via Lion Desk... what I would like to see is an option 'Email Received", as I always copy and paste their received communication into Lion Desk so that I have an accurate file of our dial...

I moved to Liondesk 3 months ago and love all the terrific features. The one think I was doing with my last CRM (Activecampaign) was sending out a bi-weekly newsletter that I could create within the platform and change very easily. Do you think th...

Can the system automatically add a TAG or change the Hotness for bounced emails? TAG= Bounced/bad eMail Can the system automatically add a TAG or change the Hotness for Unsubscribed Contact? Hotness = UNSUBSCRIBED

I have a specific number I use through Google voice for all business communication. It would be great so that I can stick with one number for all calls and texts so as to not confuse clients.

It is very off-putting when weird number texts you. You should offer the choice to have a random number or use your own phone number.

I've caught grammar mistakes, awkward sentences and paragraphs, and ways to restate what I've written so it's more direct and easier to understand by previewing the email or emailing it to myself.

User wants to be able to send emails to secondary emails in LionDesk

When the user clicks on the email or text icon within the contact profile, if user accidentally clicks out of the window or scrolls down they will lose the pop up. User would like the pop up to stay up if you have to scroll or click out

Having scripts for when talking with contacts will help convert the leads to clients. This will result in sales for the agent which will in turn be a positive to feature for Lions Desk to increase your client base.